What makes your business unique compared to competitors?
We offer a curated selection of South and North Indian traditional outfits and accessories, focusing on premium quality, authenticity, and personalized customer service tailored to the Canadian market.
Do you take custom orders or provide stitching services?
In future, we are planning to open a physical store. That time we will include stitching services and dress, and ornaments rental services.
How will you use these social media sites?
We will showcase our collections, share styling tips, post customer testimonials, and offer promotions. We’ll also use WhatsApp for direct inquiries and orders.
Do you have a return/exchange policy?
Yes, we will do returns/exchanges for defective or incorrect items within 30 days. Return shipping costs may apply.
How will you handle customer complaints and return packaging?
We are committed to excellent customer service. Complaints will be handled through WhatsApp, email, or phone.
Any legal licenses or requirements needed to start this business?
Yes, we will register our business in Canada, and obtain a GST/HST number.
How will you measure the growth and success of your business?
We will track sales, customer engagement, repeat purchases, and social media growth. Key milestones include reaching a set number of orders, expanding product offerings, and possibly opening a physical store.
What kind of packaging will you use?
We prioritize eco-friendly, biodegradable, and recyclable packaging.
Where exactly do you buy your clothes in India, and how do you check the quality?
We purchase clothes from Tamil Nadu (a state in India) before a quality test. Yearly, we will go to India and give orders. They will deliver to Canada at a reasonable cost.
What are the projected revenues and expected profit for Diya’s Boutique?
Projected Revenue: Between CAD 75,000 to CAD 100,000, it may vary depending on seasonal sales.Monthly Profit Expectation: It depends on the product price and category. Estimates profit CAD 15 to CAD 25 per item. After expenses, the boutique aims for a net profit of around CAD 1,500 to CAD 3,000 per month.
Where can I see your products? Do you offer cash on delivery or online payment options?
You can explore our collections on WhatsApp. We will update our latest arrivals on the WhatsApp group. From that group, you can select and order the product with your preferred size. We accept both cash and online payments.
Are the clothes available all year round or only during festivals?
The clothes are available throughout all seasons. when the time of festivals or cultural events we will update our new arrivals viz website or WhatsApp.
What are the price points for the products?
- CAD 5–20 for accessories
- CAD 50–120 for Kurtis and salwar sets
- CAD 100–250+ for sarees and lehengas
Note(Prices vary). Price details will be updated on the website very soon.
Are there options for online shopping, or is it exclusively in-store? What are your operating hours?
Diya’s Boutique currently operates online only, through WhatsApp. There is no physical store yet.
- Online Store: 24/7 availability
- Customer Support: 10 AM – 8 PM